Commissions and seller payout calculation
Felbastore charges commission on completed marketplace orders. The exact amount depends on the product, category, seller plan, payment method, and any active commission rule at checkout.
Core formula
Item gross is normally quantity multiplied by the selling price before payout. Discounts, shipping, and tax are included only when the active rule says that they are part of the commission base.
Order is paid
The customer pays and the order is created.
Rules are matched
Felbastore checks product, category, plan, country, and payment method.
Commission is snapshotted
The rate used on that order item is stored permanently.
Payout is released
Your wallet receives the order amount minus applicable fees.
Current public commission rules
These are the rules sellers can use for planning. Vendor-specific or product-specific overrides may be shown inside your seller account when they apply to you.
| Rule | Applies to | Rate or fee | Base | Stacking | Refund handling |
|---|---|---|---|---|---|
Standard seller commission Global | All marketplace orders | 10% | Item subtotal | Primary rate | Prorated |
Worked example
Example using an item sold at KES 16,000.00 and the standard 10% commission. Any extra fee that applies to you is listed in the rules above.
Most rules use item subtotal. Some rules can use subtotal after discount, subtotal plus shipping, or subtotal plus shipping and tax.
Some payment methods may add a stackable fee to recover gateway costs. If active, it appears as a separate rule.
Refunds use the commission snapshot from the original order, so later rule changes do not rewrite old orders.
Eligible seller earnings move to your vendor wallet after the configured order completion and hold-period checks.
Add the product category and payment method in your vendor account. Felbastore snapshots the exact commission on every paid order item for clean reconciliation.