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Felbastore

Acceptable Use Policy

What you may and may not do on FelbaStore. Applies to all users — buyers, vendors, affiliates and visitors.

Operator: Felbastore Limited · Version 2026-05-15 · Source: docs/legal/07_ACCEPTABLE_USE_POLICY.md

Draft awaiting legal review. This document is a template generated to accelerate counsel review. It is not legal advice and may change before final publication. See the legal index for status.
Configuration incomplete: some operator details (registered office, KRA PIN, ODPC registration, DPO name) are still showing placeholder values. Set the corresponding LEGAL_* environment variables before publishing.

1. Prohibited content

  • Counterfeit, stolen, recalled or unsafe goods.
  • Hate speech, harassment, threats, doxxing.
  • Sexual content involving minors (zero-tolerance — reported to authorities).
  • Unlawful weapons, controlled substances, hazardous materials.
  • Misinformation that endangers health, safety or democratic processes.
  • Content that infringes IP or breaches confidentiality.

2. Prohibited behaviour

  • Fraud, phishing, scams or money laundering.
  • Manipulation of reviews, ratings, search ranking or referrals.
  • Account sharing, mass account creation, or impersonation.
  • Scraping, automated access, reverse engineering, or denial-of-service.
  • Bypassing payment, fees, KYC or geographic restrictions.

3. Reporting

Report abuse to abuse@felbastore.co.ke. IP infringement: see DMCA / IP Policy. Privacy concerns: privacy@felbastore.co.ke.

4. Coordinated security disclosure

Security researchers acting in good faith should email security@felbastore.co.ke before publishing. We will not pursue legal action against research that respects the disclosure programme rules (no data exfiltration beyond proof-of-concept, no service disruption, reasonable disclosure timeline).

5. Enforcement

We may remove content, restrict features, suspend or terminate accounts, withhold funds for risk holds, and report serious breaches to law enforcement.

6. Transparency

We publish an annual transparency report covering takedowns, government data requests and account actions, subject to legal constraints.

Canonical text for reviewers: docs/legal/07_ACCEPTABLE_USE_POLICY.md.

Acceptable Use Policy | FelbaStore | Felbastore